Privacy Policy

1. Introduction and UZU Transparency Commitment

At PlayUZU Mexico, transparency is not just a marketing slogan; it is the engine of our operation. We understand that to enjoy “The Transparent Casino,” our UZUers must have absolute certainty that their personal information is protected under the highest cybersecurity standards.

This Privacy Policy details how we collect, use, and safeguard your personal data. We operate in strict compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and the guidelines of the National Institute for Transparency, Access to Information and Protection of Personal Data (INAI).

2. Who is Responsible for Your Data?

The entity responsible for processing your data is the operator of PlayUZU in the Mexican Republic, duly authorized by the Ministry of the Interior (SEGOB). We have a Data Protection Officer dedicated to ensuring that every interaction on our platform complies with the principles of legality, consent, information, and loyalty.

3. Personal Data We Collect

To offer you a fair and legal gaming experience, we collect the following information:

Identification: Full name, date of birth, gender, and nationality.

Official Documentation: CURP and images of your identification (INE or Passport) for the KYC validation process.

Contact: Email, mobile phone, and address in Mexican territory.

Finance: Payment method data and transaction records (encrypted).

Technical: IP address, geolocation data (mandatory by law to play in Mexico), and cookies.

Authorities and Legal Framework in Mexico

For your peace of mind, we collaborate with the following institutions that monitor the transparency of your data and gaming:

PART 2: Purposes of Processing and ARCO Rights

4. What do we use your information for?

At PlayUZU, we divide the use of your data into necessary and secondary purposes:

Identity Validation: To prevent underage gaming and identity theft.

Prevention of Money Laundering (PLD): To comply with the Anti-Money Laundering Law in financial transactions.

Rewards Management: To process your UZUPlus earnings and free spins without wagering requirements.

Geolocation: To confirm that you are playing from Mexico, an indispensable requirement of SEGOB.

5. ARCO Rights: You are in control

As a UZUer, you have inalienable rights over your information. You can exercise them at any time by sending an email to our privacy department:

Access: To know what personal data we have about you.

Rectification: To correct inaccurate or incomplete data.

Cancellation: To request that we delete your data from our databases (provided there is no legal obligation for retention).

Opposition: To refuse the use of your data for marketing or promotional purposes.

Interactive Graphic: PlayUZU Shielding Ecosystem

Our data protection works in layers. Visualize how we protect your information from the moment you log in:

PART 3: Cookies, Transfer and Data Retention

6. Transfer of Information to Third Parties

PlayUZU does not sell or rent your data to third parties. We only share information in the following cases:

Payment Processors: To execute your fast deposits and withdrawals.

Federal Authorities: When required by judicial mandate or to comply with the regulations of the SHCP and SEGOB.

Verification Services: To validate the authenticity of your identity documents.

7. Cookies Policy

We use cookies to make your navigation fluid and to remember your preferences (such as your favorite games or your UZUer balance). You can disable them in your browser, but this could limit some functions of “The Transparent Casino.”

Privacy Control Summary

Use this table to learn how to manage your privacy at PlayUZU:

8. Data Retention

Under Mexican law, we must retain certain records (transactions and identity) for a period of 5 to 10 years for tax purposes and money laundering prevention. Once this period has elapsed, your data will be securely and permanently deleted.

9. Changes to this Policy

PlayUZU reserves the right to update this document to reflect legal changes or technical improvements. Any substantial modification will be notified through our platform or via email.

PlayUZU Mexico thanks you for trusting the most transparent gaming system in the country. Enjoy the fun with total peace of mind!